Searching for Information
One search bar to find anything in your org — past chats, people, Experts, and topics — without remembering where you saw it.
The Global Search Bar
Search sits in the left navigation, available from every page. Click it (or use your keyboard shortcut) to open a search panel that spans your whole Digital Twin workspace.
It's not a single-purpose search. The same query can surface:
| What you get | Description |
|---|---|
| Past chats | Your conversations, threads with Experts, and Agent runs. |
| People | Colleagues in your org whose Twins you can ask. |
| Experts | Expert Twins relevant to what you're searching. |
| Topics | When no exact chat matches, the search routes you to who and what can answer. |
What Happens When You Search
Type a query and you'll see results grouped by type, depending on what matches.
| Result group | What it shows |
|---|---|
| Recently interacted | People, Experts, and chats you've been working with lately. Shown at the top when the search field is empty — a quick way to jump back in. |
| Recent chats | Past conversations whose content matches your query. Click any to reopen it where you left off. |
| Twins and Experts | People in your org and Expert Twins that match the topic. Each row shows whether it's Your Twin, an individual colleague, or an Expert. |
| Ask a question | If your query reads like a question, the panel offers to route it straight to a new chat — no need to leave search, pick a Twin, and start over. |
How "Expert" Results Work
When you search a topic — RFP, kubernetes, pricing — the panel may tag certain colleagues as Expert on that topic.
Expert tags aren't based on anyone manually claiming expertise. The system matches your query to the documents and content those Twins are associated with — who's authored, contributed to, or shows up across material on the topic. The more a person's Twin maps to the topic in your org's content, the more likely they appear as an Expert.
This is what makes search useful for "who knows about X?" questions — you don't have to already know who to ask.
A Few Ways to Use It
| Use case | How |
|---|---|
| Pick up where you left off | Search a phrase you remember from a past chat to jump straight back in. |
| Find who knows about something | Search the topic and look at who's tagged Expert. |
| Reach an Expert Twin fast | Search the workflow or domain name (e.g., "RFP", "incident review") and start a chat without going through the Experts page. |
| Sanity-check before asking around | Search a question before pinging a colleague — chances are someone's already been asked, or there's an Expert built for exactly this. |