Skip to main content

Marking Documents as Private

If you ever see a document in your Twin's responses that shouldn't be there, you can restrict it on the spot — no rules to write, no admin required.

How It Works

When your Twin surfaces a document in a response, you can open it and mark it as restricted directly from that view. Once restricted, the document is excluded from all future responses — for you and for anyone querying your Twin.

This is a per-document control, designed for moments when you encounter something unexpected: a message that went further than you intended, a file that was shared too broadly, or content you simply want to keep out of your Twin's reach.

The "Mark as restricted" option on a document surfaced in the Twin

The control is accessible from the ⋮ menu on any document panel. Look for the Mark as restricted option with the shield icon.

Restriction is immediate

Marking a document as restricted takes effect right away. The document will no longer appear in responses from your Twin or be referenced in any persona.

Source Permissions Are Always Respected

Marking a document as restricted is a way to add a restriction. But Viven also enforces the permissions that already exist at the source — and this happens automatically, without any action from you.

A document you haven't shared with anyone in Google Drive, Slack, or any other connected source will not appear to others when they query your Twin under Standard Persona access. Viven reads the source system's permissions and only surfaces content the requester is already allowed to see.

In practice, this means:

  • Private files stay private — if a document isn't shared in the source, it won't show up in others' results
  • Restricted marking adds a second layer — for documents that are technically shared but that you want to exclude from your Twin regardless
  • You never need to manually audit your entire knowledge base — most privacy is handled automatically through source permissions; "Mark as restricted" is for the cases that fall through
When to use "Mark as restricted"

Use it when you encounter a document in a response that surprised you — something that was technically accessible but that you'd prefer your Twin not surface. If you want to apply broader, rule-based restrictions, see User-level Privacy Rules.